Privacy policy

PRIVACY POLICY

Rokah Studio (סטודיו רוקח), Business No. [Business No.], Ben Avigdor 13, Tel Aviv, Israel ("we") respects your privacy. This policy explains what information we collect, why, and what your rights are, in accordance with the Israeli Privacy Protection Law, 1981.

WHAT WE COLLECT
– Details you give us when you order or contact us: name, address, email, phone number and order details.
– Payment details are processed directly by our payment provider. We do not see or store your full card details.
– Technical information collected automatically when you visit the website, such as device type, browser, pages viewed and cookies.

YOU ARE NOT LEGALLY REQUIRED TO PROVIDE YOUR DETAILS
However, without them we cannot process your order or reply to you.

WHY WE USE IT
– To process, produce and deliver your order.
– To contact you about your order.
– To answer your questions.
– To improve the website.
– To send you news and offers, only if you have agreed to receive them.

WHO WE SHARE IT WITH
Only with service providers who help us run the business: our e-commerce platform (Shopify), our payment provider, and delivery services (Israel Post). If we use analytics or advertising tools (such as Google Analytics or Meta Pixel), they may receive technical information about your visit. We never sell your information.

INFORMATION STORED OUTSIDE ISRAEL
Our e-commerce platform stores information on servers that may be located outside Israel, under its own security standards.

COOKIES
The website uses cookies to make it work properly (for example, to keep items in your cart) and to understand how it is used. You can block cookies in your browser settings, but some parts of the website may not work properly.

NEWSLETTER
We send marketing emails only if you actively agreed to receive them. You can unsubscribe at any time using the link in every email or by contacting us.

YOUR RIGHTS
You may ask to review the information we hold about you, and ask us to correct or delete it, by emailing studio.rokah@gmail.com.

SECURITY
We take reasonable steps to protect your information. No system is completely secure, but we work to keep your information safe.

HOW LONG WE KEEP IT
We keep order information as long as needed for the order, for customer service, and as required by law (for example, for accounting).

CONTACT
Questions about privacy: studio.rokah@gmail.com

Last updated: 15/10/2026