Warranty & Care

Made to be enjoyed and cared for

A little care helps keep your Rokah piece looking its best. Keep any care instructions supplied with your item and contact us if you are unsure how to clean or handle it.

Warranty

Our products carry a 12-month warranty against manufacturing defects.

Everyday care

• Handle your piece gently and store it somewhere safe when not in use.
• Use a soft, dry cloth for gentle dusting. Ask us before using cleaning products, polishes or abrasive materials.
• For necklaces, store separately to help prevent tangles and scratches, and avoid contact with perfume and cleaning chemicals.
• For illuminated pieces, switch off and unplug before cleaning. Keep electrical components dry and contact us for help with repairs.

Need help with your piece?

Email studio.rokah@gmail.com with your order number, a description of the issue and clear photos. We will review your message and discuss the next steps with you.